Privacy Policy

At Akansha Enterprises, accessible from akanshaenterprises.online, we prioritize the privacy of our customers. This Privacy Policy document details the types of information we gather, process, and secure when you browse our solar offerings or submit consultation requests.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@akanshaenterprises.online.

1. Information We Collect

We collect personal information directly when you voluntarily share it with us. The personal information that you are asked to provide includes:

• Contact Information: Full name, corporate entity, email address, mobile number, and installation address details.
• Project Metadata: Average monthly electricity bills, roof structure material, shading factors, and preferred capacity tier (kW).
• Payment Information: Financial transactions, billing details, and receipts generated during order verification. (We do not store credit card numbers on our servers; they are processed directly by standard secure third-party payment gateways).

2. How We Use Your Information

We utilize the collected customer parameters for multiple operational purposes, including:

• To evaluate solar installation designs and structural layouts.
• To prepare customized corporate/residential commercial proposals.
• To coordinate physical site surveys by our engineers based in Jharkhand.
• To process net-metering government subsidy applications with discoms.
• To send service notifications, milestone updates, and transaction receipts.
• To process transaction settlements securely via certified payment gateways.

3. Secure Payment Gateway Integrations

Our website utilizes secure, standard third-party payment processors (such as Razorpay, Paytm, or Cashfree) to manage payments for engineering consulting, advance metal procurement, or installation milestones. During processing, your financial details are encrypted using Secure Socket Layer (SSL) protocols. These processors adhere to Payment Card Industry Data Security Standards (PCI-DSS) to ensure absolute safety of your transaction information.

4. Data Storage and Retention

Your contact details and solar engineering dimensions are stored securely on protected local and cloud servers. We maintain these logs only as long as necessary to complete your installation project, comply with corporate tax filing procedures, verify warranty eligibility (up to 25 years), or settle legal compliance audits under Jharkhand governing authorities.

5. Cookies and Web Analytics

Like any modern site, akanshaenterprises.online uses cookies to store browsing preferences, track page traffic trends, and customize interface displays based on browser types. You can choose to disable cookies in your personal browser settings, though it might impact some interactive features of our inquiry forms.

6. Your Privacy Rights

Under Indian information technology guidelines, you have the right to request access to your collected personal records, ask for corrections to invalid info, or request complete removal of your records once outstanding installation contracts are closed. To assert these rights, contact us at our office address in Ranchi.

7. Amendments to the Policy

Akansha Enterprises reserves the right to modify this Privacy Policy at any time. Changes will be posted immediately with an updated timestamp on this URL. We advise visitors to check this page periodically for updates.